Refund Policy 2024
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Refund Policy
1. General Overview
At WeMakeSchoolEasy, our commitment is to provide you with high-quality essays tailored to your specific needs. However, recognizing that satisfaction may not always be universal, we have established a comprehensive Refund Policy to address various scenarios.
2. Conditions for Eligibility
Refund Eligibility Criteria: A refund may be requested under the following conditions:
- Non-Delivery:
- Situations where the essay was not delivered within the agreed timeframe
- Proof of delay must be provided for consideration.
- Non-Compliance with Requirements:
- Instances where the essay significantly deviates from the provided instructions
- A detailed explanation of non-compliance must be submitted for review.
- Plagiarism:
- Cases where the essay contains unoriginal content that was not properly cited or acknowledged.
3. Refund Process
Steps to Request a Refund:
- Notification:
- You must notify us of your request for a refund within 7 days of essay delivery.
- Evidence Submission:
- Relevant evidence supporting your claim should be provided along with your refund request.
- Evaluation:
- We will review your claim within 14 days of receiving your request and evidence.
- Outcome:
- A full or partial refund will be issued if your claim is justified.
- The decision on the refund amount is at our discretion, depending on the nature of the complaint.
4. Partial Refund Scenarios
We believe in fair compensation for our writers’ time and effort. Partial refunds will be given in the following situations:
- Up to 70% if you cancel the order “in progress” before the deadline and less than half the time has passed.
- Up to 50% if you cancel the order “in progress” before the deadline and more than half the time has passed.
- Note: The writer has already spent significant time on your order and deserves compensation.
- Up to 70% if your order is late but you still want to use the paper.
- We will adjust the price based on the original deadline, and the price difference will be refunded to you.
5. No Refund in the Following Situations
We will not refund any payment in the following scenarios:
- If you accept an order afterward.
- In the case of timely product delivery, if the customer fails to download the product.
- You will still be charged for the service, and no refund is guaranteed at this point to compensate the writer for their work.
- If you receive a low mark (score)
- If you are caught using our service
- If your order is late due to your failure to provide necessary information or materials on time.
- In such cases, no refund is applicable based on lateness. For emergencies, providing valid contact information, including an email address and phone number, is crucial.
6. Limitations
Grade Guarantees: We do not offer refunds based on the grade received.
Minor Errors: Minor mistakes or the need for small revisions do not qualify for a full refund.
Download and Use: We reserve the right to decline a refund if the essay has been downloaded or used.
7. Revision Policy
Before considering a refund, we encourage you to utilize our free revision policy to address any concerns you may have with the essay. Our aim is to ensure your complete satisfaction with the delivered work.
8. Discretion
We reserve the right to refuse a refund request in cases where the policy conditions are not met or if the refund request does not align with the outlined criteria. Our commitment remains to fair and transparent dealings, and we appreciate your understanding of these policies at WeMakeSchoolEasy.
In conclusion, this Refund Policy reflects our dedication to providing a fair and transparent process for users of WeMakeSchoolEasy. Our goal is to address concerns promptly and ensure your satisfaction with our services. If you have any questions or require further clarification, please do not hesitate to contact our customer support team. We value your trust and aim to make your experience with us as seamless and satisfactory as possible.
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Frequently asked questions
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Frequently Asked Questions
- What services do you provide? We offer a comprehensive range of academic writing services, including essay writing, research papers, term papers, theses, dissertations, and more. Our team of skilled writers covers a broad spectrum of subjects and academic levels.
- How do I place an order? Placing an order is a straightforward process. Visit our "Order Now" page, fill in the required details, and provide any specific instructions. Once submitted, your order will be reviewed, and we will connect you with a suitable writer.
- Can I choose my own writer? Yes, you have the option to choose a writer based on their profile, qualifications, and expertise. We provide detailed information about each writer, including customer reviews. If you're unsure, our system can automatically assign the best writer for your task.
- Is the service confidential? Absolutely. We prioritize your privacy and confidentiality. All communication and personal information are securely handled. We strictly adhere to privacy policies, and your identity as a client will never be disclosed to third parties.
- How do I communicate with my writer? Our platform includes a messaging system for direct communication between you and your assigned writer. This ensures a seamless and collaborative process, allowing you to provide additional instructions, ask questions, or track the progress of your order.
- Can I request revisions? Certainly! We offer free revisions to ensure your complete satisfaction. If you have any feedback or require adjustments to your essay, simply communicate with your writer, and they will promptly make the necessary revisions.
- What if I'm not satisfied with the final product? Customer satisfaction is our priority. If you're not satisfied with the final result, please contact our support team. We will work closely with you to address any concerns and ensure you receive a product that meets your expectations.
- Are your services legal? Yes, our services are legal. We provide custom-written papers for educational purposes, and it is the responsibility of the client to use the material ethically and in accordance with their institution's policies.
- How do you ensure the quality of the work? Our team consists of qualified professionals with expertise in various academic fields. In addition to the expertise of our writers, we have a thorough quality assurance process to review and edit each paper before delivery.
- What payment methods do you accept? We accept a variety of payment methods, including major credit cards and secure online payment systems. Our payment process is straightforward and designed to ensure the security of your financial information.
- How do you handle tight deadlines? Our writers are accustomed to working under tight deadlines. When placing an order, be sure to indicate your deadline, and we will do our best to accommodate it. We prioritize timely delivery without compromising the quality of the work.
- Can I track the progress of my order? Yes, you can track the progress of your order through your account on our platform. Additionally, our customer support team is available to provide updates and address any inquiries you may have.
- Are there any hidden fees? No, we are transparent about our pricing. The cost of your order is determined based on factors such as the type of paper, academic level, and deadline. There are no hidden fees, and the final price will be clearly communicated to you before you confirm your order.
- Do you guarantee originality? Absolutely. We guarantee 100% original and plagiarism-free work. Our writers create each paper from scratch, and we use plagiarism detection tools to ensure the authenticity of the content.
- What sets your service apart from others? Our commitment to quality, confidentiality, and customer satisfaction sets us apart. We prioritize open communication, personalized service, and delivering well-researched and professionally written papers to help you succeed in your academic endeavors.